Along with a comprehensive salary and benefits package, Momentum credit union offers staff a friendly and positive work environment. We encourage personal and professional development in a rapidly changing and evolving work place.
If you have a background in the financial services or retail sectors, are committed to delivering exceptional customer service and you have specific skills in sales, lending, finance, information technology, accounting, marketing, administration or communications we would appreciate hearing from you.
Please send your resume and cover letter to hr@momentumcu.ca and check back often to see any current opportunities that may be available.
Position: Financial Advisor – Full Time
Job Range: Level 4
Reports To: VP of Financial Services
Location: Brampton
OVERVIEW
As the primary resource for Brampton members, this person will to be able to help members with all their lending, simple and complex investing needs, full lifecycle financial planning as well as day to day banking needs. This person will enjoy going out into the community and networking in an effort to help develop the business and increase the membership in the Brampton branch. Business development is an important part of this position.
DUTIES & RESPONSIBILITIES
- Provide in-branch non-cash, day to day banking services such as primary cheques, wires, FX drafts, issuing member cards and all other sundry products and services.
- Open new memberships, identifying opportunities to cross and up-sell products and services.
- Ensure members meet their lending needs by identifying lending opportunities, underwriting and approving retail and mortgage lending applications within applicable lending limits.
- Provide financial planning services to current and future members, including lending and investments. May also include providing a complete plan for the member and making recommendations to match the profile of the member.
- Grow the investment portfolio of MCU based on the credit union’s strategic plan. Capitalize on referrals from other credit union staff. Seek external business through networking groups or outside referral business from existing members.
- Develop registered and non-registered investment portfolios for members through sales of mutual funds, fixed income securities based on member’s financial needs. Review performance of portfolio annually with members.
- Develop complete financial plans for members, by identifying member financial objectives, gathering and analyzing relevant information, developing the financial plan, implementing and ensuring consistent follow-up.
- Retain existing member business and develop further business opportunities.
- Provide strategic input to management on product/financial service development to help the credit union better serve the membership.
- Assist with and carry out presentations on MCU financial services with within the MCU member communities.
- Attend mutual fund company events and network as necessary.
- Assist members in their estate planning needs.
- All other related duties as assigned.
- Travel may be required to attend community events, network and meet with members.
STANDARDS
- Minimum 90% understanding of the credit union’s business objectives, products and services.
- Advanced knowledge and proficiency in application of policies and legalities regarding lending and deposit services, credit union philosophies and principles, mathematical calculations on ratios and amortization schedules.
- Proficient with credit union computer systems.
- In depth awareness of investments including mutual funds and registered plans. and ability to analyze a portfolio and make recommendations to the member.
SKILLS
- Advanced lending and decision making.
- Advanced investment and financial planning skills.
- Strong written and oral communication skills.
- Well developed analytical skills.
EDUCATION
- University degree or 10 years relevant experience;
- Canadian Securities Course or IFIC designation required;
- CFP or PFP designation.
Please note that only those being interviewed will be contacted. Momentum Credit Union Ltd. is committed to creating an inclusive and respectful workplace. If you require an accommodation during the recruitment process, please make these arrangements while scheduling your interview.
Position: Member Service Representative – Part Time
Job Range: Level 1
Reports to: Member Service Coordinator
Location: Hamilton Branches
OVERVIEW
Provide a full range of services to members including taking deposits in the form of cash and cheques, term deposits, registered accounts, withdrawal transactions in the form of cash, cheques, loan payments or delinquent loan payments, withdrawal or redemption of a term deposit, registered accounts, money orders, foreign currency, payroll deduction change or net payroll. To provide prompt and courteous service and to resolve statement issues as they pertain to any deposit taking transactions or withdrawal transactions in a timely manner regardless of in person, on the telephone or by email.
DUTIES & RESPONSIBILITIES
- Provide courteous cash management service to members and strive to improve member service satisfaction through innovation and positive solutions.
- Promote and refer MCU products and services to our Members and refer new business to the loan and investments MSR’s and FSR’s. At times, these referrals may be tracked by each individual and submitted to the Member Service Coordinator.
- Assist members in answering questions and resolving issues with regards to chequing accounts, savings accounts, uncomplicated loan payment issues, member cards, credit cards, payroll change or payroll deposit transactions.
- Identify and fulfill members’ financial needs in the following areas: cash and certify cheques, order cheques, buy and sell foreign currency, wires, safety deposit boxes, money orders and travel insurance, sell new deposit transactions, accept and process applications for CU member cards, and other sundry transactions.
- Follow policies and procedures set out for the teller and cash management function, including maintaining adequate cash to meet daily requirements while staying within approved limits, prompt and accurate daily balancing of cash at the end of each shift.
- Attend and participate in staff meetings if scheduled, read and become knowledgeable of all external and internal literature weekly and monthly, including memos, procedures, products and service bulletins.
- Other responsibilities will include preparing accurate bank deposits, proper filing and posting of postdated file, timely opening and processing of the night deposit box and ATM, sorting and filing necessary documentation in the branch.
- Report risk as identified from the front line. Needs to be aware of the targets defined in the annual business budget for lending and investments, and the individual role in achieving these targets.
- Other duties and administrative projects may be assigned.
STANDARDS (standards to achieve by end of probationary period)
- Proficient in cash and treasury reconciliation with minimal errors.
- Thorough knowledge and proficiency in application of policies and legalities regarding cash management, credit union philosophies and principles.
- Competent working knowledge of Credit Union computer systems.
- Must understand MCU’s business objectives, products and services.
- Excellent cross-selling skills.
QUALIFICATIONS
- Strong in service mannerisms, decision making, problem solving, time management, organizational, keyboarding, policy interpretation, verbal and written communication and good working knowledge of Word Processing.
- Previous cash handling experience would be considered an asset.
EDUCATION
- OSSGD with 2-3 years job related experience or
- Some College with 1-2 years job related experience or
- University degree with 1 year job related experience
- Willingness to participate in further studies
To apply in confidence, please send your resume to: hr@momentumcu.ca
Please note that only those being interviewed will be contacted. Momentum Credit Union is committed to creating an inclusive and respectful workplace. If you require an accommodation during the recruitment process, please make these arrangements while scheduling your interview.