Along with a comprehensive salary and benefits package, Momentum credit union offers staff a friendly and positive work environment. We encourage personal and professional development in a rapidly changing and evolving work place.
If you have a background in the financial services or retail sectors, are committed to delivering exceptional customer service and you have specific skills in sales, lending, finance, information technology, accounting, marketing, administration or communications we would appreciate hearing from you.
Please send your resume and cover letter to hr@momentumcu.ca and check back often to see any current opportunities that may be available.
Position: Wealth Manager
Reports to: CEO
Location: Southern Ontario (offices currently in Brampton, Oakville and Hamilton, subject to change)
OVERVIEW
As the Wealth Manager for Momentum Credit Union, this person will be the lead responsible in developing, implementing and supporting initiatives to meet full life-cycle financial planning to members across Southern Ontario. This person will lead the licensed branch staff and those that service the investment functions and will develop relationships with branch and call centre staff to promote effective referrals procedures to ensure that all members receive the best possible service in their investing needs. As a mobile position, this position will be able to take advantage of each branch location to meet with members and as such will require a reliable vehicle.
DUTIES AND RESPONSIBILITIES
- Lead and coach current and future licensed mutual fund sales staff, guidance and advice to staff in dealing with members’ investment needs.
- Provide planful, proactive investment services and solutions to members currently with investment portfolios and those new to investing.
- Provide complete life-cycle investment planning from school to retirement and estate planning.
- Collaborate with members on an ongoing basis to understand their unique needs and provide solution-oriented recommendations to meet and proactively address their needs.
- Pro-actively book appointments to meet with members.
- Meet with members and develops trust-based relationship with them.
- Educate members on the features and benefits of the broad range of registered and non-registered investment products and services in a standardized suite of investment services, and demonstrates how they support members’ objectives.
- Advise members on the principles of risk, reward and value.
- Interpret policies, guidelines and precedents to determine optimal high-level member investment plans.
- Acquire and inputs relevant information into Financial Planning software and Risk Tolerance Questionnaire, understands and completes all Know Your Client requirements to ensure the best financial plans are put into place for each member.
- Provide comprehensive financial planning services, including: budgeting, investing, tax planning, retirement planning, estate planning, risk management and debt management.
- Applie MFDA regulatory requirements (Mutual Fund Dealer Compliance) to job activities.
- Maintain mutual fund files in accordance with compliance requirements.
- Facilitate trades and transfers.
- Implement action plans to ensure growth in the wealth management area through referrals from branch staff, prospecting of our existing membership base and analysis of business being transferred out of the Credit Union.
- Develop a working relationship with staff with respect to member referrals by identifying member needs, scheduling of appointments, sales and service referrals.
- Participate in a team approach and accountability framework to manage the Credit Union’s investment portfolio and exceed the members expectations to advance the objective of being primary provider of financial services.
- Develop a relationship with members and prospects through referrals (also by solicitation calls), community involvement and through the provision of educational seminars to members.
- Provide strategic advice to support leadership in the development of short and long term planning to grow the investment portfolio of MCU including being a part of the annual budgeting process and the creation and implementation of new products and services.
- Be an active part of community events to support the growth of MCU as a Credit Union and in the area of investing.
- Perform other duties as assigned.
QUALIFICATIONS
- University degree in a related field
- CFP with 8-10 years experience
- IFIC or CSC license with 5 years
- Demonstrate knowledge of all pertinent legislation and regulation including AML, KYC
To apply in confidence, please send your resume to hr@momentumcu.ca.
Please note that only those being interviewed will be contacted. Momentum Credit Union Ltd. is committed to creating an inclusive and respectful workplace. If you require an accommodation during the recruitment process, please make these arrangements while scheduling your interview.
Position: Vice President of Financial Services
Reports to: President and CEO
Direct Reports: Member Service Advisors and lending administration
OVERVIEW
The Vice President of Financial Services reports directly to the President and CEO while having the overall responsibility for MCU’s retail and commercial lending portfolio, deposit and investment portfolio and future sales force. The main focus of this position is the development, implementation and maintenance of sound lending and investment strategies to support MCU’s sustainable growth. As a member of the senior leadership team, this position participates in the development of business strategies and policies and procedures and helps to identify short and long term strategic objectives to the overall design and execution of the overall business plan.
DUTIES AND RESPONSIBILITIES
- Drive strategic direction for retail and commercial credit including business development.
- Drive strategic plans for investment portfolios.
- Key member of overall business planning and development.
- Develop, implement and maintain sound lending and investment practices, policies and procedures ensuring compliance with regulator and risk appetite/tolerance of MCU.
- Development, execution and maintenance of Enterprise Risk Management and Credit Risk Management policies and procedures.
- Chair the Credit Committee and a member of Interest Rate Committee with direct involvement in commercial syndication and large staff loans.
- Coach and lead credit and administration teams ensuing policies and procedures are being met. This includes but is not limited to training, regular coaching and performance management, evaluations, setting of limits and communications.
- Provide leadership and drive exceptional member experiences.
- Other duties as may be assigned from time to time.
COMPETENCIES
- Demonstrated strategic leadership including the development and execution of plans driving sustainable growth in credit and investment portfolios.
- Strong people leadership including change management skills, coaching and training staff through times of change with a positive outcome.
- Solid sales experience with emphasis on proactive and innovative approaches to sustainable growth.
- Advanced communication skills with the ability to communicate with simple, clear and concise messaging and conviction.
- Experienced process management skills, including re-engineering of existing and development of new processes.
- Sound technology awareness, specifically on banking, credit and investment systems in the financial services space.
- Advanced retail and commercial credit and deposit experience with emphasis on leading teams in this space.
- Non-branch and branch experience with ability to effectively communicate with members and vendor partners.
- Strong business acumen.
- Exceptional team player with emphasis on cooperative learning and execution.
- Highly organized and able to multi-task in fast paced environment.
QUALIFICATIONS
- University degree and/or
- 15 years or more experience in leadership roles
- 10 years or more experience in credit and investments
- CFP or PFP certification an advantage; with desire to pursue at a minimum.
- Commercial credit designation a plus.
To apply in confidence, please send your resume to hr@momentumcu.ca.
Please note that only those being interviewed will be contacted. Momentum Credit Union Ltd. is committed to creating an inclusive and respectful workplace. If you require an accommodation during the recruitment process, please make these arrangements while scheduling your interview.
Position: Financial Advisor – Full Time
Job Range: Level 4
Reports To: VP of Financial Services
Location: Brampton
OVERVIEW
As the primary resource for Brampton members, this person will to be able to help members with all their lending, simple and complex investing needs, full lifecycle financial planning as well as day to day banking needs. This person will enjoy going out into the community and networking in an effort to help develop the business and increase the membership in the Brampton branch. Business development is an important part of this position.
DUTIES & RESPONSIBILITIES
- Provide in-branch non-cash, day to day banking services such as primary cheques, wires, FX drafts, issuing member cards and all other sundry products and services.
- Open new memberships, identifying opportunities to cross and up-sell products and services.
- Ensure members meet their lending needs by identifying lending opportunities, underwriting and approving retail and mortgage lending applications within applicable lending limits.
- Provide financial planning services to current and future members, including lending and investments. May also include providing a complete plan for the member and making recommendations to match the profile of the member.
- Grow the investment portfolio of MCU based on the credit union’s strategic plan. Capitalize on referrals from other credit union staff. Seek external business through networking groups or outside referral business from existing members.
- Develop registered and non-registered investment portfolios for members through sales of mutual funds, fixed income securities based on member’s financial needs. Review performance of portfolio annually with members.
- Develop complete financial plans for members, by identifying member financial objectives, gathering and analyzing relevant information, developing the financial plan, implementing and ensuring consistent follow-up.
- Retain existing member business and develop further business opportunities.
- Provide strategic input to management on product/financial service development to help the credit union better serve the membership.
- Assist with and carry out presentations on MCU financial services with within the MCU member communities.
- Attend mutual fund company events and network as necessary.
- Assist members in their estate planning needs.
- All other related duties as assigned.
- Travel may be required to attend community events, network and meet with members.
STANDARDS
- Minimum 90% understanding of the credit union’s business objectives, products and services.
- Advanced knowledge and proficiency in application of policies and legalities regarding lending and deposit services, credit union philosophies and principles, mathematical calculations on ratios and amortization schedules.
- Proficient with credit union computer systems.
- In depth awareness of investments including mutual funds and registered plans. and ability to analyze a portfolio and make recommendations to the member.
SKILLS
- Advanced lending and decision making.
- Advanced investment and financial planning skills.
- Strong written and oral communication skills.
- Well developed analytical skills.
EDUCATION
- University degree or 10 years relevant experience;
- Canadian Securities Course or IFIC designation required;
- CFP or PFP designation.
Please note that only those being interviewed will be contacted. Momentum Credit Union Ltd. is committed to creating an inclusive and respectful workplace. If you require an accommodation during the recruitment process, please make these arrangements while scheduling your interview.
Position: Member Service Representative – Part Time
Job Range: Level 1
Reports to: Member Service Coordinator
Location: Hamilton Branches
OVERVIEW
Provide a full range of services to members including taking deposits in the form of cash and cheques, term deposits, registered accounts, withdrawal transactions in the form of cash, cheques, loan payments or delinquent loan payments, withdrawal or redemption of a term deposit, registered accounts, money orders, foreign currency, payroll deduction change or net payroll. To provide prompt and courteous service and to resolve statement issues as they pertain to any deposit taking transactions or withdrawal transactions in a timely manner regardless of in person, on the telephone or by email.
DUTIES & RESPONSIBILITIES
- Provide courteous cash management service to members and strive to improve member service satisfaction through innovation and positive solutions.
- Promote and refer MCU products and services to our Members and refer new business to the loan and investments MSR’s and FSR’s. At times, these referrals may be tracked by each individual and submitted to the Member Service Coordinator.
- Assist members in answering questions and resolving issues with regards to chequing accounts, savings accounts, uncomplicated loan payment issues, member cards, credit cards, payroll change or payroll deposit transactions.
- Identify and fulfill members’ financial needs in the following areas: cash and certify cheques, order cheques, buy and sell foreign currency, wires, safety deposit boxes, money orders and travel insurance, sell new deposit transactions, accept and process applications for CU member cards, and other sundry transactions.
- Follow policies and procedures set out for the teller and cash management function, including maintaining adequate cash to meet daily requirements while staying within approved limits, prompt and accurate daily balancing of cash at the end of each shift.
- Attend and participate in staff meetings if scheduled, read and become knowledgeable of all external and internal literature weekly and monthly, including memos, procedures, products and service bulletins.
- Other responsibilities will include preparing accurate bank deposits, proper filing and posting of postdated file, timely opening and processing of the night deposit box and ATM, sorting and filing necessary documentation in the branch.
- Report risk as identified from the front line. Needs to be aware of the targets defined in the annual business budget for lending and investments, and the individual role in achieving these targets.
- Other duties and administrative projects may be assigned.
STANDARDS (standards to achieve by end of probationary period)
- Proficient in cash and treasury reconciliation with minimal errors.
- Thorough knowledge and proficiency in application of policies and legalities regarding cash management, credit union philosophies and principles.
- Competent working knowledge of Credit Union computer systems.
- Must understand MCU’s business objectives, products and services.
- Excellent cross-selling skills.
QUALIFICATIONS
- Strong in service mannerisms, decision making, problem solving, time management, organizational, keyboarding, policy interpretation, verbal and written communication and good working knowledge of Word Processing.
- Previous cash handling experience would be considered an asset.
EDUCATION
- OSSGD with 2-3 years job related experience or
- Some College with 1-2 years job related experience or
- University degree with 1 year job related experience
- Willingness to participate in further studies
To apply in confidence, please send your resume to: hr@momentumcu.ca
Please note that only those being interviewed will be contacted. Momentum Credit Union is committed to creating an inclusive and respectful workplace. If you require an accommodation during the recruitment process, please make these arrangements while scheduling your interview.
Position: Member Service Representative – Part Time
Job Range: Level 1
Reports to: Member Service Coordinator
Location: Oakville Branch – 1045 Industry St., Oakville
OVERVIEW
Provide a full range of services to members including taking deposits in the form of cash and cheques, term deposits, registered accounts, withdrawal transactions in the form of cash, cheques, loan payments or delinquent loan payments, withdrawal or redemption of a term deposit, registered accounts, money orders, foreign currency, payroll deduction change or net payroll. To provide prompt and courteous service and to resolve statement issues as they pertain to any deposit taking transactions or withdrawal transactions in a timely manner regardless of in person, on the telephone or by email.
DUTIES & RESPONSIBILITIES
- Provide courteous cash management service to members and strive to improve member service satisfaction through innovation and positive solutions.
- Promote and refer MCU products and services to our Members and refer new business to the loan and investments MSR’s and FSR’s. At times, these referrals may be tracked by each individual and submitted to the Member Service Coordinator.
- Assist members in answering questions and resolving issues with regards to chequing accounts, savings accounts, uncomplicated loan payment issues, member cards, credit cards, payroll change or payroll deposit transactions.
- Identify and fulfill members’ financial needs in the following areas: cash and certify cheques, order cheques, buy and sell foreign currency, wires, safety deposit boxes, money orders and travel insurance, sell new deposit transactions, accept and process applications for CU member cards, and other sundry transactions.
- Follow policies and procedures set out for the teller and cash management function, including maintaining adequate cash to meet daily requirements while staying within approved limits, prompt and accurate daily balancing of cash at the end of each shift.
- Attend and participate in staff meetings if scheduled, read and become knowledgeable of all external and internal literature weekly and monthly, including memos, procedures, products and service bulletins.
- Other responsibilities will include preparing accurate bank deposits, proper filing and posting of postdated file, timely opening and processing of the night deposit box and ATM, sorting and filing necessary documentation in the branch.
- Report risk as identified from the front line. Needs to be aware of the targets defined in the annual business budget for lending and investments, and the individual role in achieving these targets.
- Other duties and administrative projects may be assigned.
STANDARDS (standards to achieve by end of probationary period)
- Proficient in cash and treasury reconciliation with minimal errors.
- Thorough knowledge and proficiency in application of policies and legalities regarding cash management, credit union philosophies and principles.
- Competent working knowledge of Credit Union computer systems.
- Must understand MCU’s business objectives, products and services.
- Excellent cross-selling skills.
QUALIFICATIONS
- Strong in service mannerisms, decision making, problem solving, time management, organizational, keyboarding, policy interpretation, verbal and written communication and good working knowledge of Word Processing.
- Previous cash handling experience would be considered an asset.
EDUCATION
- OSSGD with 2-3 years job related experience or
- Some College with 1-2 years job related experience or
- University degree with 1 year job related experience
- Willingness to participate in further studies
To apply in confidence, please send your resume to: hr@momentumcu.ca
Please note that only those being interviewed will be contacted. Momentum Credit Union is committed to creating an inclusive and respectful workplace. If you require an accommodation during the recruitment process, please make these arrangements while scheduling your interview.